DLT Error Codes
DLT Error Codes | Status | Description
| Sr. No. | ERROR CODE | STATUS | DESCRIPTION | Recommended Solution |
|---|---|---|---|---|
| 1. | 195 | Expected TLV missing | Template not enabled in application. Contact support | Enable the approved template in your SMS application or contact your SMS provider for assistance. |
| 2. | 600 | ENTITY_NOT_FOUND | No record found with EID as primary key | Verify that the Principal Entity ID (PEID) is correct and registered on the DLT platform. |
| 3. | 601 | ENTITY_NOT_REGISTERED | No entry of entity on the platform | Complete DLT Entity registration before sending messages. |
| 4. | 602 | ENTITY_INACTIVE | Entity is inactive on the platform, ex: {VI:I} | Activate the Entity ID on the respective operator's DLT portal. |
| 5. | 603 | ENTITY_BLACKLISTED | Entity is blacklisted on all Platforms | Contact the DLT operator to resolve the Entity blacklist status. |
| 6. | 604 | INVALID_ENTITY_ID | Received wrong Entity ID format or no entity ID tag | Check the Entity ID format and ensure it is correctly configured. |
| 7. | 605-609 | ENTITY_RESERVED | Reserved for Entity | Reserved code. Contact your SMS provider if this error persists. |
| 8. | 610 | TELEMARKETER_NOT_REGISTERED | No entry of TMID on the Platform | Verify that the Telemarketer ID (TMID) is registered and active. |
| 9. | 611 611 |
TELEMARKETER_INACTIVE / Invalid entity id/Header ID |
Telemarketer is inactive on the platform, ex: {VI:I} / Invalid entity id provided/Invalid Header id for this Entity |
Ensure the TMID, Entity ID and Header ID are valid and active. |
| 10. | 612 612 |
TELEMARKETER_BLACKLISTED / Invalid CLI |
Telemarketer is blacklisted on all Platforms / Invalid CLI |
Verify the CLI and check whether the TMID has been blacklisted. |
| 11. | 613-619 613 |
TELEMARKETER_RESERVED / Invalid Template id |
Reserved for Telemarketer / Invalid Template id |
Verify the Template ID. Reserved codes should be referred to the SMS provider. |
| 12. | 614 | CLI Mismatch with Template | Template does not match with CLI | Use the correct Sender ID (Header) associated with the approved template. |
| 13. | 615 | Template or header Invalid | Template or header Invalid | Verify both the Header ID and Template ID on the DLT portal. |
| 14. | 616 | Invalid category provided | Invalid category provided | Select the correct SMS category (Promotional, Service, Transactional, etc.). |
| 15. | 620 | HEADER_NOT_FOUND | No record found with header (case sensitive) as primary key | Confirm that the Header ID exists and matches the exact case registered on DLT. |
| 16. | 621 | HEADER_INACTIVE | Entity is inactive on the platform, ex: {VI:I} | Activate the Header ID through the DLT portal. |
| 17. | 622 | HEADER_BLACKLISTED | Header is blacklisted on all Platforms | Contact the operator to remove the Header blacklist if applicable. |
| 18. | 623 | PEID_NOT_MATCHED_WITH_HEADER | Principle Entity ID is not matched with Header ID | Ensure the Header is mapped to the correct Principal Entity ID (PEID). |
| 19. | 624-629 | HEADER_RESERVED | Reserved for header | Reserved code. Contact your SMS gateway provider. |
| 20. | 630 | TEMPLATE_NOT_FOUND | No record found with template ID as primary key/no template found | Verify the Template ID and ensure it exists on the DLT platform. |
| 21. | 631 | TEMPLATE_INACTIVE | Template is inactive on the platform, ex: {VI:I} | Activate the template before sending SMS. |
| 22. | 632 | TEMPLATE_BLACKLISTED | Template is blacklisted on all Platforms | Contact the DLT operator regarding the template blacklist. |
| 23. | 633 | TEMPLATE_NOT_MATCHED | Template not matched for given Template ID | Ensure the SMS content exactly matches the approved DLT template, including spaces, punctuation and variables. |
| 24. | 634 | HEADER_NOT_REGISTERED_FOR_TEMPLATE | Header is not registered for the template | Register or map the Header ID with the approved Template on the DLT portal. |
| 25. | 635 | TEMPLATE_VARIABLE_EXCEEDED_MAX_LENGTH | Variable length exceeded the max configured length | Reduce the variable length within the maximum limit defined in the template. |
| 26. | 636 | ERROR_IDENTIFYING_TEMPLATE | Error in Identifying the Template | Verify the Template ID and SMS format before retrying. |
| 27. | 637 | INVALID_TEMPLATE_ID | Received wrong template ID format or no Template ID tag | Check the Template ID format and configure the correct ID. |
| 28. | 638-649 | TEMPLATE_RESERVED | Reserved for Template | Reserved code. Contact your SMS service provider. |
| 29. | 650 | PREFERENCE_NOT_MATCHED | Blocked in preferences with MSISDN as PK | Verify recipient preferences and ensure the number is eligible to receive messages. |
| 30. | 651-659 | PREFERENCE_RESERVED | Reserved for Preference | Reserved code. Contact your SMS gateway provider. |
| 31. | 660 | CONSENT_FAILED | General error code for Consent | Verify that the recipient has provided the required consent. |
| 32. | 661_669 | CONSENT_RESERVED | Reserved for Consent | Reserved code. Contact your SMS provider. |
| 33. | 666 | SMS Content mis-match | SMS Content mis-match | Ensure the SMS content exactly matches the approved template. Do not modify static text, spaces or punctuation. |
| 34. | 670 | SCRUBBING_FAILED | General error code in case of any exceptions | Retry the request. If the issue persists, contact technical support. |
| 35. | 671-699 | SCRUBBING_RESERVED | Reserved for Scrubbing | Reserved code. Contact your SMS gateway provider. |
| 36. | 677 | Invalid TM_ID | Invalid Telemarketer ID | Verify that the Telemarketer ID (TMID) is correct, registered and active. |
| 37. | 678 | Telemarketer ID does not exist / Inactive | Telemarketer ID does not exist/Inactive | Ensure the TMID exists and has not been deactivated. |
| 38. | 680 | Telemarketer ID blacklisted | Telemarketer ID blacklisted | Contact the DLT operator to resolve the Telemarketer blacklist status. |
| 39. | 683 | SMS Type of header is not match Template | SMS Type of header is not match Template | Verify that the Header SMS type matches the approved Template SMS type. |
| 40. | 687 | SMS Type is not match with header / Template SMS Type | SMS Type is not match with header / Template SMS Type | Ensure the SMS type (Promotional, Service, Transactional, etc.) matches both the Header and Template. |
| 41. | 801 | Entity is blacklisted | Entity is blacklisted | Contact the operator to remove the Entity blacklist before retrying. |
| 42. | 802 | EntityID Inactive / Not registered with Airtel | EntityID Inactive / Not registered with Airtel | Register or activate the Entity ID with Airtel DLT. |
| 43. | 803 | Header is blacklisted | Header is blacklisted | Contact the operator to resolve the Header blacklist issue. |
| 44. | 804 | Header Inactive / Not registered with Airtel | Header Inactive / Not registered with Airtel | Register or activate the Header with Airtel DLT. |
| 45. | 823 | Entity not matched | Entity not matched | Ensure the Entity ID used matches the approved Header and Template. |
| 46. | 834 | Header not registered for template | Header not registered for template | Register the Header against the selected Template before sending SMS. |
| 47. | 1026 | Check Template | Template mismatch at application | Verify that the correct Template ID is configured and the SMS content matches the approved template exactly. |
| 48. | 4106/5101/5102/ 5103/5104/5105/ 5106/5107/5108 |
BLOCKED_BY_DLT | Message blocked by DLT Scrubbing | Review your Entity, Header, Template and SMS content to ensure they pass DLT scrubbing. |
| 49. | 4107/4001/ 5000/5001 |
DLT_SCRUBBING_TIMEOUT | Timeout while performing DLT Scrubbing | Retry after a short interval. If the issue continues, contact your SMS gateway provider. |
| 50. | 4108/5201/5202/ 5203/5204/5205 |
SENDER_BLOCKED_BY_DLT | Blocked by DLT because Sender didn't pass Scrubbing | Verify that the Sender ID (Header) is correctly registered and mapped on DLT. |
| 51. | 5301/5302/5303/ 5304/5305/5306/ 5307/5401/5402/ 5403/5404/5405/ 5406/5407 |
TEMPLATE_ERROR | Content Template is not Matching/Register | Ensure the Template ID is correct and the SMS content exactly matches the approved DLT template. |
| 52. | 7001/7002/7003 | ENTITY_ID_ERROR | Entity not Matching | Verify that the Principal Entity ID (PEID) is correct and mapped with the appropriate Header and Template. |