Transactional SMS

Transactional High Priority SMS / OTP SMS

Transactional SMS plays a pivotal role in conveying crucial and time-sensitive information to customers. Unlike promotional or marketing messages, transactional SMS is specifically designed to respond to user-initiated actions or events.
The Transactional High Priority SMS is crafted with the primary goal of informing mobile users about any transaction related to their accounts. Alerts and updates falling under this category are treated as Transactional Route messages.
In the High Priority route, SMS messages are delivered within 5 seconds through multiple GSM operator gateways.
This category encompasses Personal Account Information, Alerts, and Update messages explicitly requested or opted in by the recipients.
Transactional SMS ensures delivery to all mobile numbers 24/7 with a DLT Sender ID of 6 characters (ALPHA) only, adhering to DLT Templates or Business Process guidelines.
These messages serve a vital purpose for the user and are commonly known as Service Alert Messages. Client compliance requires the submission of KYC documents, along with other TRAI-mandated documents, to avail Transactional SMS. These messages strictly convey information without any promotional or marketing content.
For example:

  1. Order confirmations and delivery updates: E-commerce businesses use transactional SMS to inform customers about the status of their orders, including order confirmations, shipment tracking details, and estimated delivery dates.
  2. Account notifications: Banks and financial institutions utilize transactional SMS for alerts and notifications regarding account balances, transactions, payment reminders, and security-related information.
  3. Appointment reminders: Service-based businesses send transactional SMS to remind customers of upcoming appointments, including date, time, and any necessary instructions.Service-based businesses such as healthcare providers, salons, or fitness centers send transactional SMS to remind customers of their upcoming appointments, including date, time, and any necessary instructions.
  4. Password resets and OTPs: Transactional SMS is employed for delivering one-time passwords (OTPs) for user authentication, password resets, and account verification.Transactional SMS is often used to deliver one-time passwords (OTPs) for user authentication, password resets, and account verification purposes.
  5. Flight or travel updates: Airlines and travel agencies inform passengers about flight delays, cancellations, gate changes, or booking confirmations. Airlines and travel agencies send transactional SMS to inform passengers about flight delays, cancellations, gate changes, or booking confirmations.
  6. Service updates: Customers are notified about service outages, maintenance schedules, or any changes in service availability. Informing customers about service outages, maintenance schedules, or any changes in service availability.
  7. OTP (One-Time Password) verification: Temporary passwords or verification codes are sent for user authentication during account registration, password resets, or other security-related processes.Sending temporary passwords or verification codes to users for authentication purposes during account registration, password resets, or other security-related processes.
  8. Subscription or membership alerts: Customers receive updates about subscription renewals, membership expirations, or changes in subscription plans.Updating customers about subscription renewals, membership expirations, or changes in subscription plans.
  9. Important alerts: : Critical notifications, such as emergency alerts, account security warnings, or important announcements from the business or organization.Sending critical notifications to users, such as emergency alerts, account security warnings, or important announcements from the business or organization.
  10. Travel updates: Airlines, railways, and travel agencies use transactional SMS to provide customers with flight or train schedule changes, booking confirmations, seat allocations, and other travel-related information.
Transactional SMS messages are dispatched from recognizable sender IDs or shortcodes, ensuring delivery of essential and time-sensitive information. These messages are considered crucial for recipients and are often exempt from regulatory restrictions, such as Do Not Disturb (DND) regulations, guaranteeing that customers receive vital updates and information.

Features

Transactional SMS Features

Round the Clock 24 X 7

Transactional SMS can be sent and received by customers 24x7 across 365 days.

Real-time Delivery Report

User Panel receives instant confirmation report on the messages sent and the status on its delivery in real-time.

Customized DLT Templates

Send bulk transactional messages from your DLT approved sender ID as per the customized DLT approved template.

API Integration

Pleasant melody replacing silence during waiting period till call answer.

Unlimited Texts

Send as many text messages as you want while including your brand name with a unique number to stand out.

Trackable SMS

Track and monitor total SMSs delivered and received by the customers.

In Call Transfer

Received Call wil be transferred to desired , defined number in user panel.

CRM Integration

API available to facilitate integration on own Web Application.

Blacklist

Web Application has a feature to blacklist caller number anytime.

Pricing

Transactional High Pricing

Pricing: Transactional High Priority

*w.e.f. 22-May-2024   GST @ 18% Extra
SMS Package Validity Total Price [ ₹ ] Net Price [ ₹ ] Buy Now
10K 12 Months 2,150.00 2537.00
25K 12 Months 5,250.00 6195.00
50K6M 6 Months 10,250.00 12095.00
50K 12 Months 10,600.00 12508.00
1L6M 6 Months 19,500.00 23010.00
1L 12 Months 19,700.00 23246.00
1L1M 1 Months 16,000.00 18880.00
5L 12 Months 97,000.00 114460.00
10L 12 Months 190,000.00 224200.00
10L6M 6 Months 185,000.00 218300.00

Transactional SMS

Transactional Bulk SMS service

Using Transactional SMS send SMS to all DND & Non-DND Mobile Numbers 24 X 7 X 365

Note:

  1. GST @ 18% Extra
  2. Transactional SMS 6 Character ALPHA Sender ID DLT Approved
  3. Send SMS via Web Portal, XL or Outlook PlugIn, CSV, API, etc.
  4. SMS Validity: As per Plan Opted Validity.
  5. Default Sender ID: OPTINS
  6. UR Sender ID Request as per TRAI Guidelines. For DLT Registration Help Contact Us
  7. Delivery within 120 Seconds
  8. Upto 100% delivery
  9. Sender ID Request Document & Terms
  10. Live Call Log.
  11. Contact us for Transactional High Priority SMS Gateway or DLT Registration, Header id, Template Registration Process.