Transactional SMS

Transactional Normal Priority SMS

The Transactional Normal Priority SMS is designed with the objective of informing mobile users about any transactions related to their accounts. Alerts and updates within this category are routed as Transactional Route messages.
When a transactional SMS is sent with normal priority, it implies that it will be processed and delivered in the regular order, alongside other SMS messages. The delivery time may vary depending on network traffic and the load on the telecommunication infrastructure. Normal priority SMS messages are typically delivered within a reasonable timeframe, although slight delays may occur during peak usage periods.
In the Normal Priority route, SMS messages are delivered within 2 minutes via a single GSM operator gateway. This category encompasses Personal Account Information, Alerts, and Update messages explicitly requested or opted in by the recipient.
Transactional SMS is delivered to all mobile numbers 24/7 with a unique Sender ID of 6 characters (ALPHA) only and pre-approved templates or business processes.
These messages serve a crucial purpose for the user and are commonly known as Service Alert Messages. Clients are required to submit KYC documents to avail Transactional SMS along with other TRAI-mandated documents. These messages include content that is passed because the client or user opted for that particular message and does not contain any promotional or marketing content.
For example:

  1. E-commerce Order Confirmation: "Thank you for your order! Your order #123456 has been received and is being processed. We will notify you once it is shipped. For any inquiries, contact our customer support at 123-456-7890."
  2. Bank Account Notification: "Dear John, your account ending in 1234 has been debited with $50 for the recent transaction at XYZ Store. Available balance: $500. If you have any questions, please call our helpline at 555-1234."
  3. Appointment Reminder: "Hi Sarah! Just a friendly reminder of your upcoming appointment with Dr. Smith at XYZ Clinic on July 10th at 2:00 PM. Please arrive 10 minutes early. If you need to reschedule, call us at 123-456-7890."
  4. Flight Delay Notification: "Hello! We regret to inform you that your flight AC123 from New York to London has been delayed by 2 hours due to unforeseen circumstances. Please visit our website or contact our customer service for further assistance."
  5. Password Reset: "Hi Jane! Your password reset request has been received. Use the following temporary code to reset your password: 123456. If you didn't request this, please contact our support team immediately."
  6. Subscription Renewal Reminder:: "Dear Subscriber, your annual subscription for XYZ Magazine will expire on July 15th. To ensure uninterrupted access, please renew your subscription at your earliest convenience. Visit our website or call 555-7890 for assistance."
These examples illustrate the versatility of Transactional Normal Priority SMS in conveying time-sensitive and essential information to users.


Transactional SMS Features

Round the Clock 24 X 7

Transactional SMS can be sent and received by customers 24x7 across 365 days.

Real-time Delivery Report

User Panel receives instant confirmation report on the messages sent and the status on its delivery in real-time.

Customized DLT Templates

Send bulk transactional messages from your DLT approved sender ID as per the customized DLT approved template.

API Integration

Pleasant melody replacing silence during waiting period till call answer.

Unlimited Texts

Send as many text messages as you want while including your brand name with a unique number to stand out.

Trackable SMS

Track and monitor total SMSs delivered and received by the customers.

In Call Transfer

Received Call wil be transferred to desired , defined number in user panel.

CRM Integration

API available to facilitate integration on own Web Application.


Web Application has a feature to blacklist caller number anytime.


Check Pricing

Pricing: Transactional Normal Priority

*w.e.f. 25-Jul-2024   GST @ 18% Extra
SMS Package Validity Total Price [ ₹ ] Buy Now
10K* 12 Months 1,750.00
25K 12 Months 4,250.00
50K 12 Months 8,350.00
1L 12 Months 15,400.00
1L3M 3 Months 13,000.00
5L3M 3 Months 62,500.00
5L 12 Months 74,500.00

Transactional SMS

Transactional Bulk SMS service

Using Transactional SMS send SMS to all DND & Non-DND Mobile Numbers 24 X 7 X 365


  1. GST @ 18% Extra
  2. Transactional SMS 6 Character ALPHA Sender ID DLT Approved
  3. Send SMS via Web Portal, XL or Outlook PlugIn, CSV, API, etc.
  4. SMS Validity: As per Plan Opted Validity.
  5. Default Sender ID: OPTINS
  6. UR Sender ID Request as per TRAI Guidelines. For DLT Registration Help Contact Us
  7. Delivery within 120 Seconds
  8. Upto 100% delivery
  9. Sender ID Request Document & Terms
  10. Live Call Log.
  11. Contact us for Transactional High Priority SMS Gateway or DLT Registration, Header id, Template Registration Process.